has now introduced a ‘Question & answers’ section to its service on , apart from mobile search. As you might have guessed from the name, the new section essentially allows users to get answers to their queries regarding a specific location on the map. Users can ask and get answers to their questions with the new section and business owners can also interact directly with people as well.
In order to ensure accuracy and authenticity of the information provided through the ‘Question & answers’ section, the that the business owners will also get to add frequently asked questions and answers to the section as well. In order to ask or answer a question, the users need to search for a location on Google Maps or Search and open the local business listing. Then, they need to go to the ‘Question & answers’ section.
With this newly introduced section, users will be able to add a question, answer someone else’s question, or even upvote the informative entries by tapping the thumbs up icon. “Upvoted questions and answers will appear toward the top of the section so that the most helpful content is most accessible,” the company said in its blog post.
When users ask a question about a place, Google will notify the business owner and other in-the-know users to see if they have “knowledgeable answers” to contribute, the company said in its post. Once the question gets answered, the company will also send a notification to the users as well. Let us know in comments down below whether you are excited about using the new feature.