Several OnePlus 5 users recently reported a bug that prevented them from making emergency calls. According to the users, the was dialled. OnePlus had earlier said it is “looking into the issue” and now it has confirmed that it has been testing a software update that fixes the problem.

In a statement, OnePlus said, “We have been in touch with the customer and have tested a software update that has resolved the issue. We will be rolling out the software update shortly.”

Unfortunately, it remains unclear what caused the issue on the () units. Notably, the reboot issue was only experienced by select customers. When we checked our OnePlus 5 India unit following the same steps then we didn’t face the aforementioned issue.

OnePlus in an earlier to Gadgets 360 had asked affected OnePlus 5 users to contact the company at [email protected]

The issue now seems to be related to software though it’s unfortunate that it was experienced by some users as emergency number could be the only help someone gets in a dire situation.

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The OnePlus 5 , and there have been several issues that have been reported so far. Some OnePlus 5 experienced that rendered the interface incorrectly when scrolling through a webpage or app. Another issue reported was the phone unable to adjust stereo when the orientation of the smartphone was reversed. In a separate issue, an Indian user alleged that his OnePlus 5 unit shipped without .

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